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Diversity and Inclusion: The Key to Success

Companies today understand diversity in the workforce plays a crucial role in their success. However, most don’t know how to manage or make the most of diverse employees.

Hiring professionals from different backgrounds — be it ethnic, social, or educational — gives you perspective. It opens your vision towards new markets and heightens your ability to comprehend, serve and broaden your client base.

However, this only happens if you let your employees work their magic.

Ria’s secret sauce

It’s about integrity, dedication, and comradery.

At Ria, we don’t confine our employees to an assigned box. Instead of being reductive, we promote inclusion by encouraging each person to put their whole self into their work.

True diversity and inclusion entail having the ability to choose projects that are close to our hearts, using our personal experiences to improve the quality of our services.

Our customer and agent support teams are a perfect example of how we allow our diversity to enhance our work.

With more than 50 nationalities speaking over 45 languages, we’re always ready to connect with our customer, no matter where they’re from or from where they’re calling.

Beyond a shadow of a doubt, you know the customer who calls feels comforted and understood.

Why? Simple.

Our customers are speaking in their native tongue to an employee who not only understands them but has also been in their shoes.

Our day-to-day

A job can be what happens between taking your first sip of caffeine in the morning and setting down your last cup of coffee at the end of the day.

But sometimes, a job is much more than that.

It can be a place where your ideas are heard and where every aspect of your culture, background and experiences are key to the company’s success.

Having a multicultural workforce makes every day an opportunity to learn something new. This dynamic creates an energy in the office ensures we stay that way until we clock out. 

At Ria, we understand the value behind our daily tasks. We know what we do helps a bigger cause.

Every partnership we secure, every new location we manage to snatch, it doesn’t just mean personal gratification.

It means we’re reaching a community in need of remittance services. It means we’re making it faster and more convenient for our customers to support their loved ones.

We’re inclusive in every sense of the word, be it in our offices, in our stores, or with our customer base.

For many, diversity and inclusion are just concepts. At Ria, it’s our reality.

Care to join us? Check out our careers page here.

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